1. Introduction
The Australian Academy of Fibroblast respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard information provided by visitors, students, and professional contacts through our website, forms, and communications.
By accessing this website or submitting information through our forms, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following types of information when you interact with the Australian Academy of Fibroblast:
Personal Information
Name, email address, phone number, business name, city, state, and country.
Professional Information
Background details, qualifications, and information provided through training assessments, enquiries, or consultation forms.
Payment Information
Billing details and payment method information processed securely through third-party payment providers. The Academy does not store credit card or payment details.
Technical Information
Browser type, device type, IP address, and general website usage data collected through cookies or analytics tools.
3. How We Use Your Information
We use your information to:
Respond to enquiries and training assessments
Process enrolments and manage student records
Deliver training programs, digital resources, and educational materials
Process payments and issue confirmations
Communicate administrative updates related to training or enquiries
Provide relevant educational updates or Academy announcements
Comply with legal and regulatory obligations
You may opt out of non-essential communications at any time by using the unsubscribe option included in email communications.
4. Information Sharing
The Australian Academy of Fibroblast does not sell, trade, or rent personal information to third parties.
We may share limited information with trusted service providers who support our operations, including:
Payment processors
Email and communication platforms
Scheduling and booking systems
Student management or CRM systems
These providers are contractually required to protect your information and use it only for authorised purposes.
Information may also be disclosed where required by law or to protect the legal rights and safety of the Academy or others.
5. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information from loss, misuse, or unauthorised access.
Information submitted through our website is transmitted using secure encryption protocols. Access to internal systems is restricted to authorised personnel who require the information to perform their duties.
While reasonable safeguards are in place, no method of electronic transmission or storage can guarantee absolute security.
6. Cookies and Analytics
Our website may use cookies to improve user experience and analyse site performance.
Cookies allow us to understand how visitors interact with the site and help improve functionality and content. You may disable cookies through your browser settings, though some features may not function as intended.
We may use analytics tools to collect anonymised data about website usage. This data does not personally identify individual users.
7. Retention of Data
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Policy or to meet legal, administrative, or record-keeping requirements.
Information provided through training assessments or enrolments may be securely archived for compliance and reference purposes.
You may request access to or removal of your personal information by contacting the Academy directly.
8. International Data Transfers
As the Academy operates across multiple jurisdictions, personal information may be stored or processed outside Australia.
Where international data transfers occur, reasonable steps are taken to ensure information is protected in accordance with applicable Australian privacy laws.
9. Your Rights
Under Australian privacy law, you may have the right to:
Request access to personal information held about you
Request correction of inaccurate or outdated information
Request deletion of your personal information, where applicable
Withdraw consent for certain types of communication
Requests can be made by contacting the Academy. We aim to respond within a reasonable timeframe.
10. Links to Other Websites
Our website may contain links to external websites for convenience.
The Australian Academy of Fibroblast is not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of any third-party websites they access.
11. Updates to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be published on this page, and continued use of the website constitutes acceptance of the updated Policy.
12. Contact Information
For questions regarding this Privacy Policy or the handling of personal information, please contact:
Australian Academy of Fibroblast
275 Ryrie Street 3220 Geelong VIC Australia